TATA Group
Performance Campaign2023

Love you 3000.

A year-round performance campaign that turned the most ignored channel in corporate communications — email — into the most-read one for TATA's employee shopping platform.

0%

Email Open Rate

vs. industry avg of 15%

0%

Click-Through Rate

Consistent across the year

0K

Monthly Users

Average website visitors

0Cr

Total Sales

Platform GMV generated

The Brief

Build brand awareness and drive sales for TATA's employee rewards platform — at scale.

TATA Shop, Share, Smile is an employee benefits platform serving the entire TATA group. The challenge was building awareness, expanding the user base, and driving consistent sales across a workforce spread across industries and geographies.

The key constraint: most employees actively avoid reading corporate emailers, relegating them to spam folders except for the first email of the day — the one that arrives when they're most receptive.

Client

TATA Group (TSSS Platform)

Scope

Performance Marketing · Email Strategy · Content · Community Building

Duration

Year-round · 52-week programme

Markets

Pan-India — TATA Group employees

Our Approach

Secure the first inbox position
every single morning.

The Outcome

₹3,203 crores in platform sales. From a channel everyone said was dead.

"Love you 3000" wasn't just a campaign tagline — it captured the scale of impact. By treating corporate email as a relationship channel rather than a broadcast medium, TATA TSSS achieved 86,000 monthly active users and ₹3,203 crores in GMV — all driven through the inbox.

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